Legal
Privacy Policy
Effective Date: June 25, 2025 · Last Updated: December 18, 2025
Introduction
Above The Neck, Inc. (“ATN,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites at TAPcoach.com, TakeTheTAP.com, or AboveTheNeck.ai (the “Sites”) or use our mobile application, online services, or any services related to the Troutwine Athletic Profile (TAP) and our mental coaching platform (collectively, the “Services”).
The protection of personal privacy is a hallmark of ATN. We maintain the confidentiality of each assessment respondent unless an individual user consents to the release of their Personal Information or individual results.
We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
This Privacy Policy applies to all data collected by ATN, including TAP data initially entered through the Ryzer platform (previously called Ryzer Mindset) and transferred into the ATN database and platform.
Information We Collect
For the purposes of this Privacy Policy, “Personal Information” refers to information that identifies you or makes you identifiable, either directly or indirectly.
Categories of Personal Information
We may collect the following categories of Personal Information:
Identifiers
Customer Records Information
Protected Classifications
Commercial Information
Internet or Network Activity
Geolocation Data
Professional Information
Education Information
TAP Assessment Data
AI Chatbot Conversation Data
Content Usage Data
Shared Reports & Type Connections
Inferences
Sources of Personal Information
We collect Personal Information from:
Directly from you
When you create an account, complete the TAP assessment, purchase our products, use our AI coaching tools, contact us, or complete forms on our Sites.
Indirectly
Through automated technologies (cookies, server logs), third parties such as your coach or organization, and the Ryzer platform if your TAP data is imported.
Public sources
Publicly available athletic profiles, statistics, social media profiles, and educational records where legally permitted.
How We Use Your Information
Legal Basis for Processing (EU/UK Users)
Contract Performance
Processing necessary to perform our contract with you, including providing the TAP assessment, delivering AI coaching services, processing payments, and providing customer support.
Legitimate Interests
Processing necessary for our legitimate interests, including improving our Services, developing new products, conducting analytics, ensuring security, and marketing.
Legal Obligation
Processing necessary to comply with our legal obligations, including responding to legal requests, maintaining security, and complying with tax and accounting requirements.
Consent
Processing based on your specific consent, including sending marketing communications, processing sensitive data for TAP assessments, collecting AI chatbot data, and using non-essential cookies.
How We Share Your Information
With Your Consent or at Your Direction
We share your Personal Information when you explicitly consent, such as when you share TAP results with coaches, parents, or teammates.
With Service Providers
Third-party companies performing services on our behalf, including payment processing, data analysis, email delivery, hosting, and marketing assistance.
With Team Organizations
If you are part of a team or organization using our Services, we may share your TAP results with authorized administrators and coaches.
For Business Transfers
In connection with any merger, sale of assets, financing, or acquisition of our business.
For Legal Purposes
When required by law or to comply with legal obligations, protect our rights, prevent wrongdoing, or protect safety.
Aggregate or De-Identified Information
We may share aggregate or de-identified information for research, marketing, analytics, and other purposes.
International Data Transfers
Your Personal Information may be transferred to and maintained on computers located outside of your jurisdiction. If you are located outside the United States and choose to provide information to us, we transfer the data to the United States and process it there.
Above The Neck, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). To learn more, visit dataprivacyframework.gov.
Your Privacy Rights and Choices
Depending on your location, you may have certain rights regarding your Personal Information:
Access and Portability: Request access to your Personal Information and receive a copy in a portable format.
Correction: Request correction of inaccurate or incomplete Personal Information.
Deletion: Request deletion of your Personal Information, subject to certain exceptions.
Opt-Out of Marketing: Opt out of receiving marketing emails by clicking "unsubscribe" or contacting us.
Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
Data Security
We implement appropriate technical and organizational measures to protect your Personal Information, including encryption, regular security assessments, access controls, employee training, and incident response procedures.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Children's Privacy
The TAP assessment is intended for individuals aged 13 years and older. Potential users under 13 may only take the assessment after parental or guardian consent. For users between 13 and 18, parental consent may be required for certain Services.
AI Chatbot System
Our Services include an AI mental coaching chatbot that processes conversational data. We may collect text of conversations, feedback, information about goals and challenges, and session summaries.
AI Output Disclaimer: Any output from our AI chatbot is susceptible to inaccuracies. You must not rely on factual assertions without independent fact-checking.
You can view, delete specific conversations, or request complete deletion of your conversation data by contacting us.
Cookies and Tracking
We use cookies and similar tracking technologies. Types include: Essential Cookies, Performance and Analytics Cookies, Functionality Cookies, and Advertising/Targeting Cookies. You can manage your cookie preferences through your browser settings. Blocking certain cookies may impact your experience.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new “Last Updated” date.